ITIL(V3対応)用語集 インデックス

Objective (達成目標)
Off the Shelf (既製)
Office of Government Commerce (OGC) (Office of Government Commerce (OGC))
Office of Public Sector Information (OPSI) (Office of Public Sector Information(OPSI))
Off-shore (オフショア)
On-shore (オンショア)
Operate (運用する)
Operation (運用)
Operational (運用上)
Operational Cost (運用コスト)
Operational Expenditure (OPEX) (運用支出(OPEX))
Operational Level Agreement (OLA) (オペレーショナルレベル・アグリーメント(OLA))
Operations Bridge (運用統制室)
Operations Control (運用コントロール)
Operations Management (運用管理)
Opportunity Cost (機会費用)
Optimise (最適化)
Organisation (組織)
Outcome (成果)
Outsourcing (アウトソーシング)
Overhead (オーバヘッド)

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